Fees & Pricing

Charter boat fees on charter.boats come in three parts: the charter price for your dates, the fees the boat's operator charges, and one flat €45 service fee per booking. Everything you will pay online is itemised at checkout before you pay, and anything you will pay at the base is listed beside it, so the total you see is the total you commit to.

How the Charter Price Is Set

The charter price comes from the boat's seasonal price periods. Each operator sets date ranges with a price, and those periods repeat every year, so a week in late June is priced by the June period and a week in October by the autumn one. There is no separate weekday or holiday pricing.

When you open the date picker on a boat, it shows the price for each day, which is the quickest way to see whether moving your trip by a week changes what you pay.

The Service Fee

The service fee is a flat €45 per booking, the same on every boat, whatever its size and however long you sail. It is what keeps the platform running.

If you cancel, the service fee is not refunded. If the operator cancels, you get everything back, the service fee included.

Operator Fees

Operator fees are where boats differ most, so read them before you compare two boats on price alone. Each fee is either required or an optional extra, and each has its own basis.

• Charged once per booking
• Charged per night
• Charged per week
• Charged per person (per night or per week)
• Applies only to one-way trips
• Some charged as a percentage

Typical examples are final cleaning, a skipper, a transit log, extra equipment or water toys. The boat page shows every fee with its basis, and at checkout you tick the optional extras you want.

Processing Allowance on Required Fees

Required fees that we collect for the operator carry a small processing allowance, because we are the ones taking that payment and paying the card charges on it. It is already inside the price you see rather than added at the end, and the operator receives their fee in full. Nothing about it changes what the boat page and checkout show you: the figure quoted is the figure you pay.

Where You Pay

What's included and what you pay where matters as much as the amount. Every fee states whether it is paid online at checkout or to be paid at pickup, at the base, when you collect the boat.

Online fees go into your checkout total. Pickup fees are listed separately so you can plan for them, and you settle them with the operator directly. Nothing is added after you pay.

Security Deposit

The security deposit is not part of the price. It is a separate amount, set per boat and shown under Conditions on the boat's page, and how it is held depends on the boat. Our security deposit guide explains both cases and what happens after checkout.

Price Changes Before You Pay

Prices are set by the operator, but they can move before you pay. When an operator accepts your request, or while you are chatting with them, they can send you a special offer with a different price, fees or dates, and you decide whether to take it.

If you have a coupon code, it discounts the charter price. Once you have paid, the price is locked: an operator can only change pricing while a booking is still unpaid.

Cancellation and Refunds

Cancellation follows two steps, and one deduction runs through both. Cancel within 24 hours of booking and the charter price comes back, less the card processing that was charged when you paid — the payment processor takes that at the moment the card goes through and does not return it when the money goes back, so it cannot be refunded to you.

After the first 24 hours the operator's own policy applies: a set percentage of the charter price if you cancel a set number of days before the charter, nothing inside that window, and the same processing deduction on whatever comes back, in proportion to the amount being returned. If a boat lists no cancellation policy, there is no refund after the first 24 hours.

The one case that runs the other way is the operator cancelling: then you get everything back, the service fee included, with nothing deducted.

Each boat's policy is shown on its page and at checkout before you book, and when you start a cancellation the exact figure you will receive is shown to you, itemised, before you confirm it. Reservations that a charter company has already confirmed in its own system are cancelled through that company.

How Owners and Operators Get Paid

If you own or operate boats, here is how the money reaches you. You receive the charter price minus our commission on the charter price, which is settled at payout, plus the fees the guest paid online.

Fees marked to be paid at pickup you collect from the guest yourself at the base. The €45 service fee is paid by the guest and stays with the platform.

Boats you list for direct payment are paid out the day after the charter starts, to your Stripe Connect account, which you set up under Dashboard, Settings, Payments. Bookings that run through a charter company's MMK or Nausys system follow that partner's payment plan instead. The owner dashboard guide shows where each of these lives.

The Short Version